Privacy policy

1. Information we collect

We collect information you provide when you create an account, purchase a package, contact support, or otherwise use the service. This may include your name, email address, account credentials, billing and transaction references, support messages, and service preferences.

We also receive technical information needed to operate and protect the service, such as IP address, browser or device details, timestamps, pages requested, and security events.

2. How we use information

• To create and secure your account.
• To provide proxy packages, usage details, and account features you request.
• To process payments through our payment providers and keep transaction records.
• To respond to support requests and communicate about service changes.
• To detect abuse, fraud, unauthorized access, and violations of our terms.
• To understand product performance and improve the service.

3. Email verification and communications

When you register, we may send a verification email to confirm that you control the address. We may also send essential account, security, billing, and service messages. Marketing messages, where offered, include an unsubscribe option.

4. Sharing and service providers

We may share information with vendors that help us host the website, send transactional email, process payments, provide analytics, prevent fraud, and deliver the service. These providers receive only the information needed for their task and are expected to protect it.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or transfer of assets.

5. Retention and security

We keep information for as long as it is needed for the purposes described here, to meet legal and accounting obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no online service can promise absolute security.

6. Your choices

You may ask us to correct or delete account information, subject to records we must retain. You may also ask questions about how your information is used or object to certain processing. Contact support@gateproxies.com to make a request.

7. Cookies

Gateproxies may use cookies or similar technologies to keep sessions secure, remember preferences, understand site usage, and improve performance. Your browser controls some cookie choices. Disabling essential cookies may affect sign-in or service behavior.

8. Changes to this policy

We may update this policy as the service changes. The date above shows when the latest version was published. If a change is material, we will provide a more prominent notice where appropriate.

9. Contact

Questions about privacy can be sent to support@gateproxies.com.